Crisis Services

Our center provides 24/7 crisis intervention services to individuals, and to providers and organizations acting on behalf of individuals, who are experiencing or at risk of serious mental health crises or potentially life threatening psychiatric emergencies.

Referrals are accepted from hospital emergency departments, outpatient providers, adult, adolescent, older adult inpatient psychiatric facilities, substance use treatment, criminal justice agencies, and other community resources.

As appropriate, we try to divert persons in crisis from unnecessary psychiatric hospitalization and from criminal justice involvement due to behavior related to psychiatric symptoms.

We operate a clinically-staffed 24/7 call center providing crisis intervention by phone. Our Crisis Caseworkers triage calls in terms of serious mental health needs and imminent danger to the caller or other parties.

As needed, callers receive crisis counseling to help resolve their problems and information about mental illness and substance use services and referrals to community behavioral health resources.

We are one of 13 Lifeline call centers in Pennsylvania and over 200 in the US. Our Crisis Counselors offer help to anyone needing support in Montgomery and Delaware Counties. Read more about our 988 Program. To speak to trained and experienced Crisis Counselor dial 988. For chat https://chat.988lifeline.org/)