MCES News

MCES Continuing To Assist Law Enforcement But Makes Changes To Promote Health And Safety

Monday, March 23, 2020

MCES is Montgomery County's 24/7 crisis response center. During the coronavirus outbreak, we remain available to assist police officers and Pennsylvania State Police troopers responding to calls involving persons in serious mental health crises.

MCES is aware that every department has had to make operational changes to meet the needs of the communities it serves.

We have instituted the following procedures to protect our patients and staff:

The following procedures remain unchanged:

MCES appreciates the longstanding support it has always received from law enforcement and stands ready to work with our police partners during the present COVID-19 emergency.

Call us anytime at 610-279-6102.

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Visiting Hours Suspended Due To Coronavirus

Thursday, March 12, 2020

Effective immediately, MCES has suspended all visitation due to the coronavirus. The intent is to protect patients, staff and guests. We will restore visitation as soon as possible. 

Thank you for your understanding. 

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Mental Health Is Good Health

Wednesday, May 8, 2019

Mental health is essential to overall health and well-being, and mental illnesses are common and treatable. So much of what we do physically impacts us mentally – it's important to pay attention to both your physical health and your mental health, which can help you achieve overall wellness and set you on a path to recovery.

May is Mental Health Month. Founded in 1949 by Mental Health America, the initiative raises awareness of the connection between physical health and mental health. The theme this year is #4Mind4Body.

Montgomery County Emergency Service (MCES) has been helping those in need in Southeastern Pennsylvania for more than 40 years. MCES provides round-the-clock intensive and comprehensive emergency behavioral health services while maintaining and respecting the rights and dignity of those served. Our goal is to "Build Better Tomorrows."

We have learned that a healthy lifestyle can help to prevent the onset or worsening of mental health conditions, as well as chronic conditions like heart disease, diabetes, and obesity. It can also help people recover from these conditions. For those dealing with a chronic health condition and the people who care for them, it can be especially important to focus on mental health.

When dealing with dueling diagnoses, focusing on both physical and mental health concerns can be daunting – but critically important in achieving overall wellness. There are things you can do that may help. Finding a reason to laugh, going for a walk with a friend, meditating, playing with a pet, or working from home once a week can go a long way in making you both physically and mentally healthy.

The company of animals – whether as pets or service animals— can have a profound impact on a person's quality of life and ability to recover from illnesses. A pet can be a source of comfort and can help us to live mentally healthier lives. And whether you go to church, meditate daily, or simply find time to enjoy that cup of tea each morning while checking in with yourself – it can be important to connect with your spiritual side in order to find that mind-body connection.

Carol's Place, our residential program, provides short-term, consumer-centered treatment in a supportive, home-like environment to adults experiencing an acute psychiatric crisis. Carol's Place, located in Norristown, provides support that recognizes that recovery is based on a sense of hope, is achievable and is an individualized, ongoing process.

We want everyone to know that mental illnesses are real, and recovery is always the goal. Living a healthy lifestyle may not be easy but can be achieved by gradually making small changes and building on those successes. Finding the balance between work and play, the ups and downs of life, physical health and mental health, can help you on the path towards focusing both #4Mind4Body

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Carol's Place Staffer Honored

Friday, March 29, 2019

Long-time Carol's Place staffer Pat Roddy was recognized for his many years of outstanding service and support at the MAX ( Managing Agencies toward Service Excellence) on March 27.

Carol's Place is the MCES Crisis Residential Program (CRP) which was renamed last year in memory of the late Carol Caruso, who directed the program for several years. Pat came on board very soon after the program started twenty-five years ago and is its longest term employee.

Pat's skills, personality, and experience significantly contribute to Carol's Place's mission of helping its clients to start on, stay on, or move further along the road to recovery.

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Study Finds That Parents Are Unaware That Their Children Think About Death

Monday, January 21, 2019

From the Philadelphia Inquirer:   

Many parents whose teens have thought about suicide don't know it, CHOP/Penn study finds

Half of parents whose teenagers have had thoughts of suicide don't know it, and more than three-quarters of parents are unaware that their youngsters think a lot about death, according to a new study.

Based on a survey of more than 5,000 children ages 11 to 17 and their parents or guardians, the study by Children's Hospital of Philadelphia and University of Pennsylvania researchers is believed to be the largest of its kind to date. The findings, published Monday in the journal Pediatrics, come at a time when suicide is the second leading cause of death among adolescents and the rates for children age 10 to 14 are also on the rise.

"We identified that really large numbers of parents were unaware that their youth were thinking about killing themselves, and 75 percent did not know their kids were thinking a lot about death and dying," said Rhonda Boyd, a study coauthor and clinical psychologist with CHOP.

Click here for the full story 

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Legislation Addresses Outpatient Treatment

Saturday, November 10, 2018

In late October, Governor Wolf signed House Bill 1233 establishing a framework for assisted outpatient treatment in Pennsylvania.

This legislation seeks to develop a new avenue for needed court-ordered outpatient treatment in addition to existing avenues of involuntary evaluations, hospitalizations, and outpatient commitments.

The bill's primary sponsor was Representative Tom Murt of Hatboro, a strong mental health advocate. In introducing this legislation, Rep. Murt's intent was to put a pathway to needed care in place before an individual with serious mental illness became a potential danger to himself or to others. This has become known as Assisted Outpatient Treatment. Over 40 states now have similar legislation.

The new law amends the Mental Health Procedures Act of 1976. It creates a process for mandated outpatient care for persons felt to be at risk of rehospitalization, incarceration, or harm to self or others because of not maintaining indicated mental health treatment.
Counties have the option of implementing AOT.

The PA Department of Human Services is developing regulations, policies, and procedures for use by counties. The Montgomery County Office of Mental Health is currently reviewing the legislation.

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Herbie And His Almost Admittance To MCES

Sunday, November 4, 2018

Herbie, the intrepid stigma fighting and suicide prevention promoting VW bug and his faithful companion and reviver, Gabe Nathan have been by MCES many times. In September, they wanted to make a special appearance during Suicide Prevention Month.

Just parking out front would have limited Herbie's visit to our staff and passersby. Herbie and Gabe thought our patients would enjoy spending some time with the little guy and hearing Gabe deliver their anti-stigma and pro-suicide prevention message. Herbie would drive into our patient courtyard so patients could come down, meet him, and speak with Gabe.

Two sets of large steel double doors open our patient courtyard to a rear parking area. Herbie has a narrow beam, so bringing him in that way seemed feasible. Alas, the tape measure said otherwise. Save for a few fractions of an inch, we might have succeeded. Instead, Herbie will visit our inpatients via video at some point and make a live appearance at Carol's Place.

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MCES Welcomes Director of Nursing

Monday, July 23, 2018

Marilyn Callaway, MBA, BSN, RN, was welcomed to MCES in June as director of nursing. Marilyn has over 15 years of experience in behavioral health including working with patients in a wide variety of settings.

Her work includes acute and chronic mental illness, dementia, substance use and intellectual disabilities.

Marilyn has a BS in Psychology from Ohio State University, a BS in Nursing from Drexel University and an MBA from San Francisco State University.

Marilyn supervises over 120 full and part-time staff across three shifts in the Nursing Department at MCES. This includes Nurse Managers, our psychiatric nurses, our nursing specialists in education, risk management, crisis, and infection control, and our psychiatric techs.

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Farewell Building 50...The Name That Is

Monday, July 23, 2018

"Building 50" was the numerical designation of our main building when it was a Norristown State Hospital facility.

When we moved here in 1988, the Building 50 sign was out front (it is still there behind some bushes) and it was cast in concrete over our front door, which is now now covered by an MCES banner.

Many of the NSH sites had formal names. Yet most became known by their numbers. For example, the Regional Forensic Center is referred to as Building 51. That convention came to affect us at Building 16, our former, home, and followed us here.

Perhaps our original corporate name, Montgomery County MH/MR Emergency Services was too much of a mouthful. In any case, even when we adopted our present name, which readily lent itself to the less cumbersome MCES, Building 50 stuck.

Our staff and just about everyone else who has any dealings with us continue to use it daily. Curiously, Circle Lodge has never be known as "Building 15" despite always operating in a former NSH facility. Perhaps the fact that their initial residents were recent NSH patients compelled them to separate their identity from the state hospital as much as possible. Whatever the reason, we should have stemmed this usage long ago.

Building 50's historical institutional utilization, as part of NSH and later the county prison for women, coupled with our location, which leads some to think that we're part of the state hospital, does not support or relate our crisis intervention and emergency mental health mission to the communities we serve. Actually it stigmatizes us because nothing about us is institutional, except the architecture and we do all we can to minimize that.

So when we answer the phone saying "MCES" or "emergency services" we will gently clarify who we are to callers asking for "Building 50." We will similarly respond to visitors who come into our foyer and ask our crisis staff "Is this Building 50?"

We know that it will take some work to undo 30 years of misidentification but we are up to it.

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WLVT Reports On Law Enforcement Training

Wednesday, June 20, 2018

MCES was the first organization in the country to train members of law enforcement on how to work with individuals in a mental health crisis. Hundreds of officers go through the training each year.

Reporter Harri Leigh of WLVT recently took a look at the three-day training. Click here to watch her report.   

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Suicide Prevention's Perfect Storm

Saturday, June 16, 2018

By Tony Salvatore

For a change, everybody's talking about suicide and suicide prevention. Almost 50,000 people die by suicide every year in the US. Soon suicide will claim more American lives than were lost in more than a decade of combat in Viet Nam. Strangely, not too much talk about that.

So what did it take for suicide to be the topic du jour in the mass media, social media, and around the water cooler? All it took were two very newsworthy suicides involving very well-known people occurring days apart and the release of a report by the Centers for Disease Control and Prevention (CDC) indicating that the US suicide rate has been climbing since 1999 and that it's taking lives in demographics not affected in the past.

Suicides of people of note do unfortunately happen from time to time but not usually in small clusters and the CDC and other federal agencies do release reports on US suicides with some regularity. However, the government reports on suicide are rarely highlighted and the talk about the latest celebrity suicide generally subsides in a few days – as it should. Regrettably, public interest in suicide prevention tends to wane just as fast.

Sadly, most of the attention that suicide prevention's getting will have little lasting effect. To be sure, some people will make donations, some will insert "#suicideprevention" to their social media posts for a bit, others will register for the next suicide prevention awareness event, usually a walk or run, in their town, and those inclined to "do something" will take a suicide prevention training or join a local task force if there's one.

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Police Training Program Protects Law Enforcement And Persons Showing Signs Of Mental Illness

Monday, May 21, 2018

Since the 1970s, the MCES Crisis Intervention Specialist (CIS) Program has been training police officers to safely and effectively interact with persons showing signs of possible serious mental illness or other behavioral health problems.

The CIS Program also introduces all participants to the principles of jail diversion which greatly reduces the risk of inappropriate detention and incarceration. Hundreds of municipal police officers complete the 3-day training every year. Now they will gain Continuing Law Enforcement Education (CLEE) credits for doing so.

In February, the Municipal Police Officer Education & Training Commission (MPOETC) approved the CIS Program for 24 continuing education hours. This will enable police officers in Montgomery County to apply CIS training to their mandatory annual in-service requirement. This significant value-added benefit to CIS has been positively met by trainees and their departments and agencies.

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MCES Offers Tips For Post-Discharge Suicide Prevention

Thursday, April 12, 2018

A major focus of MCES's Suicide Prevention Program is to reduce the risk of suicide among discharged patients, particularly those returning to community settings.

Many studies have shown that the 30 days after leaving a psychiatric hospital is a period of very high suicide risk for persons with serious mental illness.

MCES performs pre-discharge suicide risk assessments and offers both patients and family members information regarding suicide prevention. MCES is now initiating post-discharge suicide prevention at the "front door" by providing family members with a copy of "Suicide Risk After Discharge: What Family Members Need to Know." The new trifold summarizes the nature of suicide risk in patients after hospitalization, warning signs, and what to do.

Click here to download "Suicide Risk After Discharge"

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Human Resource Execs Joins MCES Board

Wednesday, March 21, 2018

David Wragg has joined the MCES Board of Directors.

David is a Human Resources professional and a Managing Partner of Insight Human Capital Partners, which offers services in workforce optimization, executive coaching and leadership development.

David has an international business background and has extensive experience with nonprofits. He started his career in the United Kingdom and is a graduate of the University of Hertfordshire. David resides in Elkins Park.

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MCES Crisis Residential Program Turns 20

Friday, April 27, 2018

In a former farmhouse on the western edge of Norristown, lives are rebuilt. Men and women come to the farmhouse, the home of Montgomery County Emergency Service's Crisis Residential Program (CRP), to get back on their feet.

The CRP Program offers short-term, supportive treatment in a home-like environment for individuals 18 or older who need care in other than inpatient or outpatient settings. Experienced mental health professionals are on site around the clock.

CRP is still sometimes referred to as the "Ranch House" because that was the architectural style of its first home on the grounds of the Valley Forge Medical Center where it opened in 1998. In 2006, it moved into its present quarters.

CRP is an important part of MCES's continuum of crisis services. It serves persons who need short-term residential to rebuild their community living resources. CRP also aids in community reintegration, when appropriate, after an inpatient stay.

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Suicide Prevention Needs Assessment Beginning Soon

Monday, May 21, 2018

Suicidal persons make up a large portion of those we serve through our hotline, crisis center, EMS, and inpatient unit. MCES has been a leader in suicide prevention in Montgomery County and contributed significantly to it getting started in the region. Now we are taking a look at what may be needed to enhance suicide prevention resources in the county.

MCES's inpatient program is a nonprofit psychiatric hospital. The Affordable Care Act mandates that nonprofit hospitals do a community health needs assessment every three years for their primary service area. Our next one will be carried out this spring and will focus on suicide prevention needs in the county.

The assessment will involve a survey, review of available statistics and input from community groups. The findings will be the basis for an "Implementation Strategy" highlighting unmet needs that we can address. The Montgomery County Suicide Prevention Task Force is cooperating with this project and will use our results to shape a county suicide prevention strategy.

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MCES Partners with Rocky Mountain MIRECC on A.C.E. Brochure

Saturday, October 29, 2016

In 2011, MCES issued the "ACE" (Ask, Care, Engage) card succinctly stating how to help someone who might be suicidal. The card was adapted from a similar resource used by the Veterans Administration (VA). MCES has now adapted another VA suicide prevention resource for general community use.

Last spring, MCES began working with the Rocky Mountain MIRECC (Mental Illness Research Education and Clinical Center) for VA Suicide Prevention, Denver, CO to make practical suicide prevention information more available. The first product is a new trifold based on the ACE Card. MCES is now working with the Rocky Mountain MIRECC on a version of the ACE trifold based on the National Suicide Prevention Lifeline that will be made available nation-wide.

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Bill Myers Named MCES CEO

Monday, July 11, 2016

MCES proudly announces that longtime executive Bill Myers has been named the organization's CEO.

Bill was most recently the chief operating officer for MCES. He held that position since 2010. He joined MCES in 1991 as a psychiatric technician.

"Not surprisingly, Bill rose to the top in our search process," said Board Chairman Pete Scattergood. "His dedication to MCES, leadership skills and knowledge of the mental health field are exactly what our organization needs."

Bill assumed his new role on July 1. He replaces Dr. Rocio Nell, who served MCES for more than 30 years.

"I thank the Board for the trust it has placed in me," said Bill. "MCES is a special organization that strives to make a difference in the lives of individuals and families when they most need support. I have been privileged to be part of that effort for 25 years and look forward to leading our talented staff as we continue our commitment to mental health."

Bill has held a variety of positions at MCES, including crisis intervention caseworker, assistant director of crisis intervention and director of business services. He holds a BS in Psychology and an MBA from Penn State. He lives in Lower Gwynedd with his wife and three sons.

Diversified Search assisted the MCES Board of Directors with the recruitment process.

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New Medical Director Named

Friday, July 22, 2016

Deepraj Singh, MD, is the new Medical Director at MCES.

Dr. Singh joined MCES's medical staff in 2015. She is Board Certified in Adult Psychiatry by the American Board of Psychiatry and Neurology. At MCES, Dr. Singh performed both voluntary and involuntary psychiatric evaluations in the Crisis Center and provided psychiatric care to patients admitted to the Inpatient Unit.

Dr. Singh attended medical school at Albany Medical College and did her Residency at Drexel University. Prior to coming to MCES, she held positions at Fairmount Behavioral Health System and at Friends Hospital.

"Dr. Singh has been a versatile and valuable member of the MCES Medical Staff and I look forward to working with her to further enhance the quality of our clinical services," said MCES CEO Bill Myers.

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MCES And Tony Salvatore Honored For Suicide Prevention Efforts

Monday, May 4, 2015

On May 1, Director of Development and Suicide Prevention Tony Salvatore accepted the Greater Philadelphia Chapter of the American Foundation for Suicide Prevention's (AFSP) Community Impact Award on behalf of MCES.

The Greater Philadelphia's AFSP recognized Tony and MCES for their unflagging dedication to preventing suicide not only in Montgomery County but throughout the region through "a wide range of crisis intervention and emergency psychiatric services." The honor recognized that:

• MCES is one of the only area participants in the National Suicide Lifeline that is 24/7/365, and MCES has been a Lifeline member for over a year.
• Tony and MCES created a Law Enforcement Suicide Prevention Taskforce following three local police suicides in 2014.
• Tony and MCES created and distributed suicide prevention tool kits to first responders, high school counselors, family members, and, through a project with their Youth & Philanthropy Club, faculty members at the Owen J. Roberts Middle School.
• SEPTA and MCES partnered on a suicide prevention project that placed signs for the National Suicide Prevention Lifeline system-wide, along 450 miles of railway—the first suicide prevention initiative of this kind in the area.

This is just a small sampling of the suicide prevention initiatives that Tony and MCES are responsible for. The Community Impact Award, bestowed at the Greater Philadelphia Chapter of the AFSP's 7th Annual "Party with a Purpose" held at the home of Dr. Dwight Evans, Chair of the Department of Psychiatry and Psychiatrist-in-Chief at the University of Pennsylvania Medical Center, is a fitting acknowledgement of the hard work and dedication that goes into preventing suicide.

"The recognition is nice, but I appreciate more the ongoing support of MCES's suicide prevention activities by the American Foundation for Suicide Prevention over many years," said Tony.

Tony was also honored by Moving Agencies Toward Excellence (MAX Association) in March with its "Service Excellence Award for Outstanding Services."

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Join The MCES Team

Wednesday, April 1, 2015

MCES is looking to fill the following positions. Come be part of the MCES team.

Part-Time Evening and Weekend Psychiatric Techs

Qualifications: Bachelor's degree in an area of Human Services (Psychology, Sociology, Counseling, Criminal Justice, etc.) from an accredited college or university plus a minimum of 1 year of mental health direct care experience OR an Associate's Degree in an area of Human Services with twelve (12) semester Behavioral Health college credit hours plus two years of mental health direct care experience in the field; OR a High school diploma or equivalency plus twelve (12) semester Behavioral Health college credit hours plus three years of mental health direct care experience in the field or any combination of experience, education or training that would provide the level of knowledge, skill, and ability required. Other experience or education may be required by the credentialing body where appropriate.

Part-Time Environmental Services

Environmental Services Qualifications: High school diploma or equivalency (GED) and some related experience or any combination of experience, education, or training that would provide the level of knowledge, skill, and ability required.

Part-Time Ambulance Transport

Ambulance Qualifications: High school diploma or equivalency (GED) and a minimum of (1) one year of emergency or transport experience required. Successful applicants must have the ability to properly use the Montgomery County Telecommunication System.

For immediate consideration for any of the positions, please submit a resume to Sharon Bieber. Click here to email Sharon.

MCES is an EO Employer M/F/VETERAN/DISABLED

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